Accessibility Statement
We want everyone to be able to use FixSupport, regardless of ability or technology.
Last updated: July 2026
Our Accessibility Commitment
We are committed to making our content usable for the widest possible audience. We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a practical target, and we treat accessibility as an ongoing responsibility rather than a one-time task.
Website Improvements
Accessibility features built into this Website include:
- Semantic, structured headings and landmarks for easier screen-reader navigation.
- A visible "skip to main content" link and clear keyboard focus styles.
- Colour choices tested for readable contrast, with information never conveyed by colour alone.
- Responsive layouts that adapt to zoom and small screens.
- Respect for the "reduce motion" system setting, minimising animation for those who prefer it.
- Descriptive link text and labelled form fields.
We continue to review and improve these features as the site grows.
Contact Us About Accessibility
If you encounter any barrier to using this Website, or you need content in a different format, please let us know. Email support@fixsupport.online or use our contact form, and include the page and the difficulty you experienced. We take this feedback seriously and will do our best to help and to fix the issue.
FixSupport is an independent educational resource and is not affiliated with, endorsed by, or sponsored by any phone manufacturer or software maker. Our guides provide general information only; for physical or hardware faults we recommend a qualified local technician. All product names and trademarks belong to their respective owners.
Questions about this page? Contact us or email support@fixsupport.online.